Casper College

Data Services Technician - Apprentice 4.0 4.0 out of 5 stars JOB SUMMARY: This position may report to either Newcastle, WY OR Sundance, WY. Under the oversight of the Plant Supervisor, the Data Services Technician - Apprentice will learn and be responsible for the installation and maintenance of telecommunications services, cabling, customer premise equipment (CPE), field equipment and terminals. Responsibilities extend to troubleshooting, isolating, and performing the necessary repairs on defective equipment in the network. Perform installation and assist with maintenance functions, Information Technology (IT) services, battery testing carrier systems and assisting with non-regulated equipment. Coordinates with other departments on service installations and updates changes for company records (billing, facility, etc.). Documenting and completing project related forms on all installations and repair services rendered. Monitors alarm systems to maintain equipment, and communicates updates, changes or problems to key contacts and impacted customers. This role participates in a scheduled on-call rotation / emergency response during evenings and weekend hours, remaining in area and available to respond and perform work outside of normal business hours is required while on-call. Work-related travel is expected in this position and may be extensive. ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS: 1) Install and Transfer Services: a. Performs installation of new services for voice, data, special circuits, ethernet, as well as other non-regulated services Range offers. b. Review staking sheets or maps to install services as designed by Network Engineer. c. Perform work with appropriate tools / hardware to meet all applicable codes and safety requirements. d. Installation and maintenance: i. Services: Voice, broadband, special circuits, ethernet and other customer premise services provided by Range. ii. Cabling: Install, repair and maintain copper or fiber cables in an aerial or buried application and terminate cables using industry standards. iii. Install subscriber carrier systems, including digital, analog, and next generation carrier systems. iv. Ability to work aloft. 2) Repair and Maintain Plant equipment: a. Perform repairs on defective buried cables and may excavate existing copper or fiber cables, as required, to repair damaged or aging facilities. May be assigned to locate / mark telecommunication facilities in the area and set up safety precautions in preparation for digging. b. Perform repairs on aerial cable with the use of ladders or bucket truck and set up safety precautions as needed. c. Coordinate with other technical personnel to diagnose or identify and locate defective equipment. Must be able to read and interpret cable schematics. Required to make repairs or work with other personnel to ensure repairs have been made and network stability is restored. d. Perform repairs in access /transport carrier systems and other department related equipment utilizing specialized test equipment. e. Utilize copper and fiber testing equipment to analyze and identify areas needing upgrades or repairs. f. Battery testing and maintenance in data centers, communication shelters and remote carrier systems. g. Perform basic building maintenance and repairs to include HVAC systems, generators. Coordinate repairs with professional contractor if the extent of repairs is beyond the technical ability required for the position. 3) Paperwork and records: Professionally complete all installation and repair-related forms and reports. File and submit accordingly within assigned timeframes. a. Communicate with other departments on service installations/repairs delivered and advise on necessary updates for billing, facility records, and other company files. 4) Install wireless equipment including point-to-point wireless systems, wireless access points, security cameras, PBX equipment and wiring for the equipment. 5) Monitor alarm systems to maintain equipment and communicate problems that affect company operations / services and impact customers. 6) Meeting and maintaining compliance with local, state, and federal regulations across all areas of this role's functions are an expectation and key objective. 7) Must follow all company safety policies / procedures, and always use appropriate personal protective equipment (PPE). 8) Uphold and demonstrate your commitment to Range's values in everything you do. Be Innovative-Create the environment where we continually improve and adapt, Be Kind—Our actions make a difference, Be Trustworthy—Do the right thing, take responsibility for our actions, and honor our commitments, and Be United—People are our purpose; unified teams build the strongest networks. 9) Performs various other related functions and duties as assigned. MINIMUM QUALIFICATIONS (EXPERIENCE/EDUCATION): (A combination of demonstrable years' experience and applicable alternative training(s) may be considered in lieu of the following qualifications). a) Successful completion of a High-School diploma program or GED curriculum / exam (12th grade equivalent) or any other state recognized secondary education program. b) A minimum of 2 years of work experience performing telecommunications data services related functions is preferred. c) A valid, state issued, and insurable driver's license. NOTE: Some areas may require pole and tower climbing certificates which will be outlined during offer of position. Preferred: Completion of one or more of the following certifications: Class A CDL Tower Certification Pole Certification Technical School, a 2-year / associate degree (in Electronics, Telecommunications, Radio, and/or Construction). COMPETENCIES OR KNOWLEDGE, SKILLS, AND ABILITIES (KSA'S): 1) Information Technology Related Knowledge: Fundamental working knowledge of networking concepts, practices and procedures and ability to apply in varied situations. 2) Analytical Skills: An advanced capability and skill with observing and assessing a situation and determining how to respond in a prompt and professional manner. Applies highly proficient and specialized skills that allow employees to function in situations that are varied, complex, and/or non-routine. Must be able to see patterns and trends and draw conclusions from observations across various situations. 3) Project Management Skills: At an intermediate level, be proficient with organizing the planning process. Develop and direct detailed project schedules including tasks, accountabilities, and deadlines. Anticipate problems that may impede work. Communicates changes and progress. 4) Problem Solving: Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general standards and past practices. 5) Computer / Technical Skills: At an advanced level, be proficient with PC based systems, word processing and data entry tools. Creates moderate-to-complex documents. Fundamental knowledge of programing. Conducts intermediate level of systems analyses and troubleshoots issues. 6) Administrative / General Office Equipment Operation: Efficiently use common office equipment (computer, digital camera, scanner, fax machine, copier, phone). 7) Equipment Operation: Intermediate skills with operation of hand tools, industry equipment and materials, and testing equipment and systems to troubleshoot and perform repairs and installations. Must have the ability to differentiate between colors. 8) Oral Comprehension and Expression: The ability to listen / understand information / ideas presented through spoken words and sentences, paired with the ability to communicate information / ideas in speaking so others will understand. 9) Written Comprehension and Expression: The ability to read / understand information / ideas presented through written / typed words / sentences, paired with the ability to communicate information / ideas in writing so others will understand. 10) Time Management: Requires the ability to use one's work time effectively and productively, 11) Customer and Personal Relations: Working knowledge of principles and processes for providing customer and personal relations. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction. 12) Decision Making: Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department. 13) Attention to Detail: Successful performance requires being careful about detail and thorough in completing work tasks. 14) Teamwork and Cooperation: Successful performance in this role requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Develop and maintain relationships to enhance workflow and work quality. Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Handle sensitive issues and facilitate collaboration at the highest level. 15) Integrity: Successful performance in this role requires being honest and ethical. 16) Independence of Action: Results are defined, and existing practices are used as guidelines to determine specific work methods and carry out work activities independently; supervisor/manager is available to resolve problems. 17) English Language: This role requires proficient working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. PHYSICAL DEMANDS AND WORKING CONDITIONS: This role performs assigned work duties within a general office environment and outdoors. Employees may be occasionally exposed to changing weather conditions or contaminants. Other functions and demands, include the following: a) This role will perform work functions in an outdoor environment and may not be protected from weather conditions during performance of those functions. b) This role will perform work in field settings, which require continuous standing and walking for extended periods. c) The employee will be exposed to moderately high noise levels: There are sufficient noise levels that require shouting to be heard above the noise level. d) At times this role will sit / stand at an office desk for multiple hours depending on the demands of the job. e) Exposure to Hazards: This role can be exposed to a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current(s), performing work on scaffolding and in elevated places, or exposure to chemicals in the workplace. Exposure to dust, dirt, contaminants, fumes, and wetness may occur during normal working conditions. f) Employees are frequently required to work in crawl spaces, shafts, trenches, manholes, and other areas that could cause claustrophobia. g) Frequent use of technology, computers, devices, keyboards, etc. (Repetitive hand motion and typing like functions). h) Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, crouching, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others. i) Must follow all safety policies / procedures, and always use appropriate personal protective equipment (PPE). j) Must be able to lift 75 pounds at times. k) Must be able to access and navigate each department at the organization's facilities. EEO STATEMENT RANGE is an Equal Opportunity Employer. RANGE does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

Propane Technician - Star Valley Fall River Electric Open Until Filled: This position will remain open until a suitable candidate is hired. Early applications are encouraged. SUMMARY OF POSITION: Responsible for the installation and removal of propane tanks, appliance and propane systems in general. Repairs and maintains customer equipment and appliances. May also assist with Delivery Representative or Propane Installer duties particularly in the winter months. DUTIES AND ACCOUNTABILITIES (End Results Expected): 1. Delivers, repairs, installs, and maintains a variety of LP gas appliances and equipment which include ranges, water heaters, grills, etc., at customer locations. 2. Determines and corrects malfunction of appliances and equipment by adjusting, cleaning, fixing, or replacing various components. 3. Educates customers on the proper operation, maintenance, and safety of appliances and gas equipment. 4. Completes work orders and maintains accurate records of work performed for billing. 5. Installs tanks at residential and commercial customer locations. 6. Confers with customers to determine preferred site in compliance with industry, state, and local regulations, and company safety standards. 7. Installs and maintains gas piping systems which include underground gas lines, inside piping, regulators, meters and liquid dispensing systems. 8. Makes a detailed check of installations to ensure general operations acceptance. (Gas check or pressure check). 9. Operates company vehicle in a safe and efficient manner, performs daily inspections and advises supervisor of needed repairs. 10. Promotes use of LP gas or electric services by suggesting additional uses to customers and relating the quality, service, and dependability of company products. 11. Maintains, company owned equipment, which include tanks, cylinders, valves, etc. 12. Delivers propane gas when needed 13. Takes rotation for on-call duty. 14. Conducts oneself in such a manner as to contribute a better understanding of the company when in contact with members or the general public, as well as maintain a harmonious relationship with all Fall River personnel. 15. Uses all required safety equipment and follows all applicable safety regulations, company policies and procedures. Reports and takes appropriate measures to address any unsafe conditions. Reports all accidents and damage to management in a timely manner. 16. Performs related duties as assigned. INTERPERSONAL SKILLS: Must have excellent interpersonal skills, works closely with customers and the general public. Must handle assignments and conduct himself/herself in a manner that will reflect positively upon the organization. III. COMMUNICATIONS: ORAL: Must possess good communicative skills to effectively express oneself to customers and other employees. WRITTEN: Ability to communicate knowledge and ideas with clearness, effectiveness, and ease. SCHEDULING AND PLANNING: Must be self-motivated and able to work with minimal supervision to ensure LP gas appliances and equipment are installed, delivered, and repaired on a timely basis. Utilize various resources to stay informed of new technology in the gas industry. Must understand and maintain compliance with approved industry methods and safety practices and regulatory guidelines outlined by the Company and/or gas industry. Will have the ability to identify and utilize the use of tools commonly used in the gas industry. BASIC JOB REQUIREMENTS: EDUCATION: High School Diploma or equivalent education EXPERIENCE: Prefer some related experience and/or training such as CETP PHYSICAL DEMANDS: Sit, stand, walk, grasp, reach outward and overhead, kneel, squat and bend. Lift/carry 50 - 75 lbs. Push/pull 25 - 50 lbs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position when possible. SAFETY AWARNESS: Ability to identify and correct conditions that affect employee and public safety. Learn and follow safety regulations and policies. OTHER SKILLS OR LICENSES: DOT Qualified Driver. Must possess at least a class B Commercial Driver's License (CDL) with the following endorsements: Air brakes, Hazardous material, Tanker. HVAC certification or Apprentice preferred. EQUIPMENT OPERATED: Company vehicles, LP gas appliances and equipment, trencher, shovel, computer, phone, and other equipment as needed. WORKING ENVIRONMENT: Most work will be performed outside at various customer locations along with some office environment. Driving and product and service delivery conditions will vary by season, and will including extreme cold and snow. Service area includes mountainous terrain, and the operation of equipment on some unpaved roadways. ADDITIONAL INFORMATION: Employment is subject a to pre-employment drug test and background check. Subject to company random drug testing program in compliance with DOT CDL regulation. This position description is used to describe the general nature and level of work being performed in this position. The description is not intended to be an all-inclusive list of responsibilities, duties and requirements for personnel in this position. Employees may be required to perform other duties as assigned or as required by the needs of the business. Fall River Enterprises retains the discretion to add to or change the duties of the position at any time. This position description is not an employment contract and does not waive the employment at-will doctrine. Open Until Filled: This position will remain open until a suitable candidate is hired. Early applications are encouraged.

JOB SUMMARY Shop Technicians diagnose, service, troubleshoot, repair, and rebuild engines and construction, mining, on-highway trucks, forklifts, components and power systems equipment. Various levels of knowledge and abilities in the Essential Functions listed below are required and will determine job placement. Specific knowledge needed is dependent upon the individual departments within the company. Job placement will be based on knowledge, skills, and abilities in accordance with the following guidelines, including prior experience: · Apprentice I: Basic understanding of mechanical tools and service procedures. Experience: Certificate from Technical school, one year of previous heavy equipment experience, or possess a strong mechanical aptitude. · Apprentice II: Basic component identification and understanding the functions of various Caterpillar mechanical systems. Experience: Two years of previous heavy equipment experience. · Shop: Understand the operation, troubleshooting, and repair of various Caterpillar mechanical systems. Experience: Minimum four years of previous experience heavy equipment experience. · Master: Complete understanding and the advanced ability to troubleshoot, diagnose, and repair various Caterpillar mechanical systems. Experience: Minimum ten years of previous experience heavy equipment experience. The level of knowledge and performance expectations for all functions and skills will be outlined in greater detail in the Wyoming Machinery Company Employee Development Program. ESSENTIAL FUNCTIONS · Performs troubleshooting and inspection of equipment and systems using diagnostic equipment · Removes, repairs, and/or replaces components and parts on various equipment and systems to include (but not limited to): engine, hydraulic, brake, air, fuel, power train, electrical, tier 4, air, starting and steering systems. · Follow company standards for work quality and safety · Use a computer to prepare and submit accurate reports within established timeframe · Communicate effectively and professionally to other employees, supervisors and customers · Read and interpret parts books, service manuals and other system schematics · Able to work rotating shift (days, evenings, nights) ADDITIONAL FUNCTIONS · Operate equipment and machinery properly and safely · Compile data to produce cost effective job estimates and parts orders · Display a positive attitude and willingness to help others QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY · High school education or equivalent. · Minimum of a Certificate from a Tech school · Knowledgeable in various areas, including but not limited to gearing, bearings, seals, bushings, diesel and hydraulics. · Able to effectively use stationary and portable boring equipment and machine tools as well as multiple other types of tooling to meet specific job needs. · Understand and utilize tools for set up and layout work. · Able to read and understand English, to include parts books, service manuals and electrical and hydraulic schematics. Must also have clear written and oral communication skills. · Safely rig or hook for lifting any part or component of a machine · Ability to think and work through difficult projects or problems, and have mechanical aptitude · Possess ability to learn Cat software systems and have basic PC skills · Ability to safely operate motor vehicles and job-related equipment PHYSICAL/ENVIRONMENTAL REQUIREMENTS · Prolonged walking, sitting and standing · Exposed to dirt, grease, dust, noise and other elements within the work environment · Heavy lifting up to 50 lbs. · Use of all necessary personal protective equipment · Work in elevated position, climbing, bending, stooping and squatting Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.