Arkansas Northeastern College

**Work Shift:** Please see job description for details. **Time Type:** Full time **Department:** CC015917 Southwest Little Rock Clinic **Summary:** The Healthcare Support Apprentice will gain hands-on experience and receive structured on-the-job training in a clinical or healthcare environment. Under the guidance of experienced healthcare professionals, this position will assist with a variety of operational and administrative tasks while developing the foundational skills needed for a successful career in healthcare services. This apprenticeship is designed to prepare individuals for future certification or advancement opportunities in roles such as Certified Medical Assistant, Patient Care Technician, or Behavioral Health Technician as well as other clinical support, medical administration, or healthcare logistics. **Additional Information:** **Required Education:** No education requirements **Recommended Education:** **Required Work Experience:** **Recommended Work Experience:** **Required Certifications:** **Recommended Certifications:** **Description** 1. Assist with daily clinical and administrative tasks such as preparing materials, setting up patient care areas, and supporting healthcare team operations. 2. Follow established procedures to complete basic tasks under supervision, including patient intake support or supply preparation. 3. Maintain clean, organized, and well-stocked clinical or administrative workspaces. 4. Support healthcare staff during patient services, procedures, or internal projects. 5. Answer phones, respond to emails, and assist with scheduling patient appointments or staff meetings. 6. Process patient forms, update medical or administrative records, and ensure documentation accuracy. 7. Perform general office duties including filing, data entry, and handling correspondence. 8. Monitor inventory levels and assist with ordering and restocking medical or office supplies. 9. Participate in training sessions, workshops, or online learning modules related to healthcare operations. 10. Shadow experienced professionals, complete assigned coursework, and apply feedback to improve skills and performance. Arkansas Children's (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children's is driven by four core values-safety, teamwork, compassion and excellence-which inform every action. Arkansas Children's Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children's has met the unique needs of children. But we're more than just a hospital treating sick kids-our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children's Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state. _"Arkansas Children's is a place of hope and comfort for children and parents. When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better."_ Michael - Business Operations Manager "Arkansas Children's Hospital is a prestigious institution that cares for children." Linda - Information Systems Analyst "We are an organization of care, love, and hope while we champion children." Angela - Parking and Fleet Coordinator "Care, love, and hope for children!" Kathy - Administrative Assistant "When I think of my time here at Arkansas Children's Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!" Nick - Supply Assistant Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

**Work Shift:** Day Shift **Time Type:** Part time **Department:** CC014280 Physical Therapy **Summary:** Part-time (20 hrs/wk), Benefit-eligible - work schedule: Tues 8:30a-5p, Wed 1p-5p & Thur 8:30a-5p **Additional Information:** Assists occupational and physical therapists during therapy sessions. Supports clinical care by cleaning equipment, ordering supplies, and other administrative functions as indicated. **Required Education:** No education requirements **Recommended Education:** High school diploma or GED or equivalent **Required Work Experience:** Entry Level - Experience not Required. **Recommended Work Experience:** **Required Certifications:** **Recommended Certifications:** **Description** 1. Assists occupational and physical therapists during direct patient care sessions. Safely transports or escorts a patient to the therapy session. 2. Communicates any changes in a patient's condition to the therapist, nurse, or other medical professional. 3. Serves as a life guard for the therapy pool. 4. Verifies the accuracy of the therapist's charges. Reports any documentation discrepancies to the appropriate team members. 5. Disinfects toys and equipment in compliance with infection control and regulatory guidelines. 6. Records heat and cold modality temperatures and performs eyewash station procedures. Records documentation findings on the appropriate log. 7. Reports unsafe equipment to therapy staff and/or leadership team and follows appropriate procedures. 8. Serves as the Departmental Safety Coordinator as assigned. 9. Maintains supply inventory in clinical areas. Orders supplies from the appropriate area or vendor. 10. Stocks linens in the designated clinical areas. Notifies the linen service when additional items are required. 11. Demonstrates knowledge and implementation of departmental policies and procedures. 12. Maintains a positive attitude while demonstrating the adaptability necessary to effectively respond to changing departmental needs. 13. Communicates information clearly and concisely in a manner that is not offensive. Helps others understand and retain the message. Utilizes active listening skills. 14. Committed to providing a positive patient experience by modeling Arkansas Children's values to patients, families, guests, and team members. 15. Completes additional duties as assigned. Arkansas Children's (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children's is driven by four core values-safety, teamwork, compassion and excellence-which inform every action. Arkansas Children's Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children's has met the unique needs of children. But we're more than just a hospital treating sick kids-our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children's Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state. _"Arkansas Children's is a place of hope and comfort for children and parents. When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better."_ Michael - Business Operations Manager "Arkansas Children's Hospital is a prestigious institution that cares for children." Linda - Information Systems Analyst "We are an organization of care, love, and hope while we champion children." Angela - Parking and Fleet Coordinator "Care, love, and hope for children!" Kathy - Administrative Assistant "When I think of my time here at Arkansas Children's Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!" Nick - Supply Assistant Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Develops strong relationships with most valuable customers. Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evening and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.5 - $20 / Hourly Qualifications: Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evening and weekend hours.